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1. What is included in the TV-16 Wireless Otoscope package?
The TV-16 wireless otoscope consists of three essential parts: the otoscope with a built-in transmitter, a battery recharging stand and a Morse wireless receiver. The standard TV-16 package comes with the Morse wireless television interface.
2. Will the TV-16 Wireless Otoscope work with any television set?
Yes, as long as the television has a typical composite video input connection (RCA plug). This TV-Morse receiver can be connected to any video device equipped with an RCA (composite) input such as TV, VCR or video printer. If the TV does not have an RCA input, but has an S-video input, the Morse receiver can be connected to the S-video via an adapter (female RCA to a male S-video plug).
3. How do I make the TV-16 work with a computer?
There are several ways to make the TV-16 work with a computer, depending on your needs.
When you purchased a TV-Morse receiver but still want to connect it to a computer, you will need a video capture card installed in your computer. Check to see if your computer has a RCA video input. If it doesn’t, an internal or external video capture card will need to be purchase and installed. Video capture cards can be purchased from most computer companies and the price is usually under $100.00.
The computer must have certain minimum system requirements as follows:
USB 2.0 equipped computer
Pentium III 500 or above
128MB of RAM
Windows 98SE / ME / 2000 / XP / Vista
If you use Macintosh, you need a TV-Morse receiver and a Mac video capture card.
4. Is the picture quality equivalent to that of the conventional wired system?
It is at least as good, if not better than most wired systems. There are several reasons for this. First, the TV-16 uses white Light Emitting Diodes to give a bright, extremely clear picture of the ear with no spectral distortion. Second, the otoscope has a very high resolution level of 1.3 Megapixels that gives excellent clarity. And third, it uses a 2.4GHz built-in microwave transmitter to ensure a high-quality transmission with little or no noise. This is the same quality that is used by television stations to do “Satellite-Linked Broadcasting.”
5. What is the transmission range of the otoscope?
The range is approximately 100 feet (30 m) in direct sight. If obstructive material exists between the TV-16 otoscope and its receiver, the range may be reduced.
6. How many images will the TV-16 store on-board?
The TV-16 can store up to 16 images on-board. These images are numbered 1-16 and will be stored as long as the TV-16 is powered ‘on.’ If the TV-16 is turned ‘off,’ the images will be lost. If you want to keep the images for the long term, they need to be downloaded to a computer (see below). If you save a 17th image to the on-board memory, it will erase the #1 image.
7. How can I print out captured image?
There are two methods to print out the captured image:
First, the wireless TV-Morse receiver can be connected to video printer with a RCA input to print the image.
Second, captured images can be printed from your computer printer. The TV-16 can store up to 16 images into the on-board memory. It can then be viewed and stored on any computer with the minimum system requirements (above). Once it is stored on the computer’s hard drive, it can then be printed.
8. Can I use one wireless otoscope transmitter and several Morse receivers installed in different exam rooms?
Yes. However, since the TV-16 has a 100 foot transmission range, there is a good chance that it will be displayed on all TV sets in all exam rooms (not just in one you are presently working in at the time). This cross-interference can be prevented by 1) turning off the power of the TVs which are not used or 2) changing the television input from “External Video Input Channel” to a television channel. Each TV-16 otoscope and wireless Morse receiver are preset at the factory for a specific channel. When you move from one exam room to another with the same otoscope, you will need to turn on the TV set and view the image there.
9. If I purchase multiple TV-16 units with multiple Morse Receivers and install the receivers on televisions in each exam room, will there be cross-interference between the otoscopes and the receivers in the different exam rooms?
Yes, there will be cross-interference if all the otoscopes and Morse receivers are set to the same channel. The otoscopes and Morse receiver can be set on separate channels to prevent this from occurring. There are 4 different frequency channels (Ch.13 / Ch.7 / Ch.16 / Ch. 3) available for the TV-16 and the Morse receiver. To use multiple units for the same clinic, your distributor needs to be notified that you will need the instruments set on different channels to prevent the cross-interference. If you already have the TV-16 otoscope and want to buy more otoscopes, please notify the distributor of a channel number of your existing otoscope.
10. What type of speculum will the TV-16 work with?
It will work with any standard speculum that is made for a conventional otoscope such as a veterinary speculum 55mm in length and 4 mm in diameter.
11. Is the speculum disposable or reusable?
The TV-16 will work with both, disposable or reusable speculums.
12. What other wireless products will work with the Morse and USB-Morse wireless receivers?
These receivers will accept signals from our other wireless products:
Zeo Wireless Endoscope
Excellent for imaging during gynecology, gastroenterology, urology and surgery
UM-4R Mini CCD Camera
Excellent for pharyngeal, intraoral, and otolaryngological imaging
13. How long will the battery last with each charge?
The battery will give approximately 60 minutes of continuous use when fully charged.
14. What is the battery life?
Approximately 1.5 to 2 years in normal use.
15. How do we get the battery replaced?
The otoscope will need to be returned to Advanced Monitors Corporation for battery replacement. If the battery dies in the 12-month warranty period, the battery will be replaced for free. If the TV-16 is outside the warranty period, there will be charge of $300.00 to replace the battery and recondition the unit. Advanced Monitors Corporation reserves the right to repair and return the TV-16 or to replace the TV-16 with a ‘like new’ instrument.
16. How long is the warranty on the TV-16?
The warranty on the TV-16 and accessories is for 12 months from time of purchase. The warranty covers manufacturing related defects. It does not cover malfunction or damage that is the result of misuse, abuse or intentional damage to the product.
17. How do you handle repairs and/or replacement of malfunctioning product?
For product repair or replacement, please contact Advanced Monitors Corporation toll free at 1-877-838-8367 x102. You will be issued an RGA number for return of the product. Once Advanced Monitors Corporation receives the product, a decision will be made as to whether the repair is covered under the warranty or not. The standard repair charge for non-warranty repairs is $300.00.
18. If I want to trade in my older model wireless otoscope (SSM-22), what type of trade-in deal do you offer?
AMC can give a $300.00 credit to upgrade the SSM-22 to the TV-16. Please contact Advanced Monitors Corporation toll free at 1-877-838-8367 x102 for details.
19. I have the Morse receiver connected to the television, but I can’t see the image. What is the problem?
First, check to be sure the TV-16, the Morse Receiver and the television have the power ‘on’. The lights on both the TV-16 and the Morse receiver should be ‘on’. If the TV-16 does not turn ‘on,’ the battery may be out of power. Place the TV-16 in the recharging stand for 15 hours. Also, if the battery is low, the image quality may suffer.
Second, make sure that the Morse receiver is plugged into the RCA video input jack properly and blue light on the Morse comes up when you powered it ‘on.’
Third, be sure the television input is set to ‘video input.’
If the above doesn’t help, contact Advanced Monitors Corporation toll free at 1-877-838-8367 x102 to troubleshoot.
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